Complaint about Grampian NHS Board - complaint was from Mrs C about the care and treatment her late Mother, Miss C, received at Dr Gray’s Hospital, Elgin (the Hospital) and the way in which her subsequent complaint was handled.
Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Investigation Report 200301943
Updated: December 11, 2018