Overview
The complaint concerned the development of a site close to an aggrieved person's home and the complainant, on his behalf, alleged that the Council provided incorrect and untimely advice with regard to planning applications and, generally handled the matter with impropriety. As a result, an opportunity to object was denied and significant monies had been spent in trying to resolve the situation.
Specific complaints and conclusions
The complaints which have been investigated are that:
- (a) the Council failed to exert due care and attention when considering an application for outline planning permission (not upheld);
- (b) the Council failed to give proper advice on potential remedies (not upheld);
- (c) the Council failed properly to consider revoking the outline permission granted (not upheld);
- (d) the application for reserved matters was handled with impropriety (not upheld); and
- (e) the Council failed to follow their complaints procedure when dealing with the complainant's representations (not upheld).
Redress and Recommendation
The Ombudsman has no recommendations to make to the Council.