Overview
This complaint concerns Muirhouse Housing Association's (the Association) response to the complainant (Ms C)'S request for action to be taken to prevent the use of a boundary wall by local children.
Specific complaints and conclusions
The complaints which have been investigated are that:
- (a) the Association failed to prevent people climbing over the boundary wall which adjoins Ms C's garden to access the adjacent site (not upheld); and
- (b) the Association failed to ensure Ms C's garden was secure (not upheld).
Redress and Recommendation
The Ombudsman has no recommendations to make.