Overview
The complainants claimed that, in refusing to fully fund the care of a family member, Perth and Kinross Council (the Council) were acting in contravention of the legislation on free personal and nursing care and guidance issued by the Scottish Executive.
Specific complaint and conclusion
The complaint which has been investigated is that no charge for care should have been made and that, in making such a charge, the Council contravened the statutory regulations on the provision of full personal and nursing care and failed to take account of guidance issued by the Scottish Executive (not upheld).
Redress and recommendation
The Ombudsman has no recommendations to make.