Office closure 

We will be closed on Monday 5 May 2025 for the public holiday.  You can still submit complaints via our online form but we will not respond until we reopen.

New Customer Service Standards

We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r 

Investigation Report 200501874

  • Report no:
    200501874
  • Date:
    October 2006
  • Body:
    Scottish Executive Inquiry Reporters Unit
  • Sector:
    Scottish Government and Devolved Administration

Overview

The complaint concerned the Reporter's handling of a planning appeal against the refusal of planning permission by Perth and Kinross Council (the Council) for the change of use from an established traveller pitch to form three permanent traveller pitches near the village in which Mr C lives (referred to as village X).  Mr C contended that the Reporter failed to deal with the appeal in accordance with the proper procedure and that, as a consequence of the flawed decision to uphold the appeal and grant planning permission, the development would have an adverse effect on his property.

Specific complaints and conclusions

The complaints which have been investigated are that:

  • (a)  the Reporter failed to consider properly the planning history of the use of site (not upheld);
  • (b)  the Reporter failed to gather and consider properly all relevant planning factors before deciding the appeal (not upheld); and
  • (c)  the Reporter failed to consider properly issues relating to amenity and road safety (not upheld).

Redress and recommendation

The Ombudsman has no recommendations to make.

Updated: December 11, 2018