The complainant (Mr C) sought permission from Bridgewater Housing Association (the Association) to remove a bollard erected on a landscaped area at the rear of his home and to obtain a right of access or wayleave in order that he could park his car in his rear garden. Mr C's requests were considered but refused on policy grounds. The investigation found no evidence of maladministration or service failure.
Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Investigation Report 200501775
Updated: December 11, 2018