The complaint concerned the way a nurse carried out a feeding procedure on the complainant's young child (Baby C) and the nurse's attitude towards the complainant (Ms C).
Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Investigation Report 200501357
Updated: December 11, 2018