The complainant's father died in August 2004. She was concerned that his cancer had not been diagnosed during a hospital admission in April 2004. She also raised a number of concerns about the care provided during his stay in August 2004; that he had been left dirty, his fluid intake was not monitored and he was thirsty and his sanitary needs were not adequately dealt with. She was also aggrieved that he was told he had cancer in a public ward and without a member of his family present.
Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Investigation Report 200502688
Updated: December 11, 2018