The complaint concerned an allegation of failure by the Council to maintain a customer's request for confidentiality. The complainant was dissatisfied with the Council's handling of her representations on the matter and she claimed that they had failed to reply to her correspondence.
Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Investigation Report 200501581
Updated: December 11, 2018