Overview
The complainant (Mrs C) raised concerns about a delay by doctors at Monklands Hospital (the Hospital) in diagnosing that she had cancer of the cervix and that she should have been referred to the Colposcopy Clinic sooner.
Specific complaint and conclusion
The complaint which has been investigated is that there was a delay by doctors at the Hospital in diagnosing that Mrs C was suffering from cancer of the cervix (upheld).
Redress and recommendations
The Ombudsman recommends that the Board:
- (i) provide Mrs C with an apology for the failings which have been identified in this report; and
- (ii) share this report with Gynaecologist 1 and his staff and encourage them to reflect on its findings.
The Board have accepted the recommendations and will act on them accordingly.