Overview
The complainant (Mrs C) raised concerns about a delay by a GP (the GP) at the Medical Practice in referring her husband (Mr C) to hospital for a urology opinion and as a result this delayed treatment for a prostate tumour.
Specific complaint and conclusion
The complaint which has been investigated is that there was a delay by the GP in referring Mr C for a urology opinion (upheld).
Redress and recommendation
The Ombudsman recommends that the GP shares this report with his appraiser and reflects on the actions which had been taken.
The GP has accepted the recommendation and will act on it accordingly