Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Investigation Report 200502382

  • Report no:
    200502382
  • Date:
    March 2007
  • Body:
    Greater Glasgow and Clyde NHS Board
  • Sector:
    Health

Overview

The complainant (Mr C) raised concerns that the contents of a psychological report which had been completed regarding his son (Child C) contained unverified and incorrect information and included a section which was not relevant to the actual diagnosis.

Specific complaints and conclusions

The complaints which have been investigated are that:

  • (a)       the Board would not withdraw or correct a psychological report that it knew to contain inaccurate information (not upheld); and
  • (b)       psychological reports issued by the Board include a section which is not relevant and have no bearing on the actual diagnosis (not upheld).

Redress and recommendations

The Ombudsman has no recommendations to make.

Updated: December 11, 2018