Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Investigation Report 200402197

  • Report no:
    200402197
  • Date:
    May 2007
  • Body:
    The City of Edinburgh Council
  • Sector:
    Local Government

Overview

The complainants (Mr C and his neighbour Mrs D), were concerned that The City of Edinburgh Council (the Council) failed to require that they be re-notified when an amended planning application was received from Mr C and Mrs D's neighbour.  Mr C and Mrs D were also concerned that the original plans and planning application were missing from the Council's planning file.

Specific complaints and conclusions

The complaints which have been investigated are that the Council:

  • (a)  failed to require that Mr C and Mrs D be re-notified when an amended planning application was received from Mr C and Mrs D's neighbour (no finding); and
  • (b)  failed to keep adequate records (upheld).

Redress and recommendation

The Ombudsman has no recommendations to make.

Updated: December 11, 2018