Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Investigation Report 200502524

  • Report no:
    200502524
  • Date:
    May 2008
  • Body:
    Aberdeen City Council
  • Sector:
    Local Government

Overview

The complainant (Mr C) claimed that Aberdeen City Council (the Council) failed to take appropriate action in response to complaints made by him regarding the anti-social behaviour of neighbours, and that the Council's response to his complaint about this was inadequate.

Specific complaints and conclusions

The complaints which have been investigated are that:

  • (a) there was inaction or inappropriate action taken by the Council in response to Mr C's complaints about anti-social behaviour (not upheld); and
  • (b) the Council's response to Mr C's complaint about their alleged inaction or inappropriate action was inadequate and inappropriate (not upheld).

Redress and recommendations

The Ombudsman has no recommendations to make.

Updated: December 11, 2018