Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Investigation Report 200801970

  • Report no:
    200801970
  • Date:
    July 2009
  • Body:
    Fife Council
  • Sector:
    Local Government

Overview
The complainant (Mr C) raised a number of concerns about Fife Council (the Council)'s handling of an application for planning consent by a community group to upgrade a children's play area in a public park adjoining his home which he did not consider had been installed according to the approved plans.

Specific complaints and conclusions
The complaints which have been investigated are that:
(a) in reaching a decision to grant planning consent for the application, the Council failed to have proper regard to the amenity of neighbours (not upheld);
(b) the Council's planning enforcement team had not properly investigated the issue of whether the development as built complies with the approved plans (upheld); and
(c) the Council had not taken appropriate steps to secure for the public record a copy of the approved plans (partially upheld).

Redress and recommendations
The Ombudsman recommended that, in light of the failure to obtain a copy of the approved plans, the circumstances be reported to the appropriate committee as a potential enforcement action issue.

The Council have accepted the recommendation and will act on it accordingly.

Updated: December 11, 2018