No. We do not name the person who made the complaint, and usually refer to them as Mr/Mrs/Ms C.
More information about how we investigate and report on complaints.
Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Will I be named publicly in any report on my complaint?
Updated: April 18, 2018