Bank holiday closure

Our office will be closed Monday 4 May 2026 for the Early May bank holiday.

You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.

British Sign Language Plan 2025-2031 Public Consultation

The British Sign Language (Scotland) Act 2015 requires certain bodies, including the Scottish Public Services Ombudsman (SPSO), to produce a British Sign Language (BSL) Plan every six years. 

The SPSO has now launched a public consultation for the draft British Sign Language Plan 2025-2031  to gather feedback from stakeholders on our Plan. We are keen to hear from BSL users, charities and anyone else who may want to access our service and uses BSL.

Please fill out the survey here: https://forms.office.com/e/CADWgV3N5z. The deadline for feedback is 12:00 15/07/2025.

If you have any queries about the consultation or require a BSL translation of the consultation, please contact [email protected]

 

Updated: October 8, 2025