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New Customer Service Standards

We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r

SPSO Annual Reports

Annual Report 2023-24 (Read online / PDF 2.32 MB)

Annual Report 2022-23 (Read online / PDF 1.88 MB)

Annual Report 2021-22 (Read online / PDF 1.24 MB)

Annual Report 2020-21 (Read online / PDF 2.38 MB)

Annual Report 2019-20 (Read online / PDF 999.5 KB)

Annual Report 2018-19 (PDF 2.25 MB)

Annual Report 2017-18 (PDF 2.54 MB)

Annual Report 2016-17 (PDF 1.48 MB)

Annual Report 2015-16 (PDF 679.28 KB)

Annual Report 2014-15 (PDF 527.83 KB)

Annual Report 2013-14 (PDF 2.05 MB)

Annual Report 2012-13 (PDF 3.3 MB)

Annual Report 2011-12 (PDF 4.41 MB)

Annual Report 2010-11 (PDF 2.33 MB)

Annual Report 2009-10 (PDF 2.23 MB)

Annual Report 2008-09 (PDF 261.19 KB)

Annual Report 2007-08 (PDF 2.07 MB)

Annual Report 2006-07 (PDF 976.54 KB)

Annual Report 2005-06 (PDF 1.94 MB)

Annual Report 2004-05 (PDF 607.6 KB)

Annual Report 2003-04 (PDF 1.16 MB)

Annual Report 2002-03 (PDF 359.89 KB)

Updated: January 26, 2024