Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201604579 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201604585 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201604614 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201604728 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | April 2017 |
| 201604896 | Fife Council | neighbour disputes and anti-social behaviour | Some upheld, recommendations | April 2017 |
| 201605172 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201605999 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2017 |
| 201608067 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | April 2017 |
| 201507475 | Fife Council | handling of application (complaints by opponents) | Some upheld, recommendations | March 2017 |
| 201507493 | NHS 24 | clinical treatment / diagnosis | Upheld, no recommendations | March 2017 |