Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204261 | A Medical Practice in the Dumfries and Galloway NHS Board area | record keeping | Not upheld, no recommendations | August 2013 |
| 201204353 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | August 2013 |
| 201204568 | The City of Edinburgh Council | statutory notices | Not upheld, recommendations | August 2013 |
| 201204575 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | August 2013 |
| 201204591 | Tayside NHS Board | clinical treatment / diagnosis | No decision reached | August 2013 |
| 201204621 | East Lothian Council | policy/administration | Not upheld, no recommendations | August 2013 |
| 201204690 | Scottish Prison Service | accuracy of prisoner record | Not upheld, no recommendations | August 2013 |
| 201204715 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |
| 201204786 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |
| 201204822 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |