Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201405114 | The Robert Gordon University | academic appeal/exam results/degree classification | Not upheld, no recommendations | April 2015 |
| 201405125 | Renfrewshire Council | handling of application (complaints by applicants) | Upheld, recommendations | April 2015 |
| 201405371 | Business Stream | damage caused / compensation | Not upheld, no recommendations | April 2015 |
| 201405906 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | April 2015 | |
| 201406015 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | April 2015 |
| 201406554 | Scottish Water | damage caused / compensation | Resolved, no recommendations | April 2015 |
| 201201266 | River Clyde Homes | applications, allocations, transfers & exchanges | Not upheld, no recommendations | March 2015 |
| 201301821 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2015 |
| 201302422 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2015 |
| 201302557 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | March 2015 |