Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201302921 | South Lanarkshire Council | aids for the disabled (incl blue badges), chronically sick & disabled acts 1970/72 | Not upheld, recommendations | March 2015 |
| 201302996 | The Highland Council | primary school | Upheld, recommendations | March 2015 |
| 201302998 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2015 |
| 201303648 | Tayside NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | March 2015 |
| 201303811 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, no recommendations | March 2015 |
| 201304053 | Aberdeen City Council | parking | Not upheld, no recommendations | March 2015 |
| 201304141 | North Ayrshire Council | complaints handling (incl social work complaints procedures) | Not upheld, recommendations | March 2015 |
| 201304592 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |
| 201304599 | Forestry Commission Scotland | policy/administration | Not upheld, no recommendations | March 2015 |
| 201304734 | Tayside NHS Board | complaints handling | Upheld, recommendations | March 2015 |