Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201402112 | North Lanarkshire Council | council tax | Not upheld, no recommendations | March 2015 |
| 201402187 | North Lanarkshire Council | repairs and maintenance | March 2015 | |
| 201402411 | Glasgow City Council | secondary school | Upheld, recommendations | March 2015 |
| 201402424 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2015 |
| 201402434 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |
| 201402438 | University of Glasgow | special needs - assessment and provision | Not upheld, no recommendations | March 2015 |
| 201402498 | Muirhouse Housing Association Ltd | policy/administration | Not upheld, recommendations | March 2015 |
| 201402858 | Business Stream | incorrect billing | Not upheld, no recommendations | March 2015 |
| 201403024 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2015 |
| 201403261 | The Accountant of Court | policy/administration | Not upheld, no recommendations | March 2015 |