Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201404247 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Not upheld, no recommendations | March 2015 |
| 201404348 | South Lanarkshire Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | March 2015 |
| 201404362 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | March 2015 |
| 201404373 | Scottish Prison Service | progression | Not upheld, no recommendations | March 2015 |
| 201404505 | A Medical Practice in the Lanarkshire NHS Board area | complaints handling | Some upheld, recommendations | March 2015 |
| 201404545 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |
| 201405168 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |
| 201204456 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2015 |
| 201204998 | The City of Edinburgh Council | handling of application (complaints by opponents) | Some upheld, recommendations | February 2015 |
| 201300300 | Tayside NHS Board | clinical treatment / diagnosis | February 2015 |