Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305843 | Crown Office and Procurator Fiscal Service | complaints handling | Upheld, recommendations | February 2015 |
| 201305891 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | February 2015 |
| 201305895 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2015 |
| 201306074 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | February 2015 |
| 201306175 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2015 |
| 201400050 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2015 |
| 201400298 | The Highland Council | handling of application (complaints by opponents) | Not upheld, no recommendations | February 2015 |
| 201400321 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201400454 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201400826 | Lothian NHS Board - Acute Division | admission / discharge / transfer procedures | Upheld, recommendations | February 2015 |