Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201402721 | Inverclyde Council | traffic regulation and management | Upheld, recommendations | January 2015 |
| 201402870 | Scottish Prison Service | policy/administration | Upheld, recommendations | January 2015 |
| 201403021 | Fife Council | repairs and maintenance | Upheld, recommendations | January 2015 |
| 201403167 | Business Stream | incorrect billing | Not upheld, no recommendations | January 2015 |
| 201403212 | Scottish Prison Service | earnings | Not upheld, no recommendations | January 2015 |
| 201403213 | North Ayrshire Council | repairs and maintenance | Resolved, no recommendations | January 2015 |
| 201403226 | Argyll Community Housing Association | repairs and maintenance | Not upheld, no recommendations | January 2015 |
| 201403285 | Scottish Prison Service | religious books, items and practices | Not upheld, no recommendations | January 2015 |
| 201403288 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | January 2015 |
| 201403597 | Scottish Prison Service | escorted day absence | Upheld, recommendations | January 2015 |