Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200401 | Aberdeenshire Council | repairs and maintenance | Not upheld, no recommendations | December 2014 |
| 201203163 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201203901 | University of Edinburgh | complaints handling | Not upheld, no recommendations | December 2014 |
| 201204132 | The City of Edinburgh Council | complaints handling (including appeals procedures) | Some upheld, recommendations | December 2014 |
| 201205007 | The City of Edinburgh Council | unauthorised development/enforcement action | Not upheld, no recommendations | December 2014 |
| 201205369 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2014 |
| 201300746 | A Council | primary school | Not upheld, recommendations | December 2014 |
| 201301290 | Fife Council | applications, allocations, transfers & exchanges | Not upheld, recommendations | December 2014 |
| 201301327 | Scottish Prison Service | complaints handling | Some upheld, recommendations | December 2014 |
| 201301805 | Perth and Kinross Council | terminations of tenancy | Upheld, action taken by body to remedy, no recommendations | December 2014 |