Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305691 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201305831 | Scottish Borders Council | homeless person issues | Resolved, no recommendations | December 2014 |
| 201305882 | Falkirk Council | civic amenity/waste | Upheld, recommendations | December 2014 |
| 201305959 | A Council | policy/administration | Not upheld, no recommendations | December 2014 |
| 201305982 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | December 2014 |
| 201306068 | Perth and Kinross Council | parking | Not upheld, no recommendations | December 2014 |
| 201306105 | Bridgewater Housing Association Ltd | improvements and renovation | Upheld, action taken by body to remedy, recommendations | December 2014 |
| 201306235 | Highland NHS Board | continuing care | Not upheld, no recommendations | December 2014 |
| 201400034 | Business Stream | charging method / calculation | Upheld, recommendations | December 2014 |
| 201400081 | Crown Office and Procurator Fiscal Service | complaints handling | Upheld, action taken by body to remedy, no recommendations | December 2014 |