Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201400250 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2014 |
| 201400278 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2014 |
| 201400501 | Scottish Prison Service | progression | Complaint withdrawn | November 2014 |
| 201400634 | Inverclyde Council | neighbour disputes and antisocial behaviour | Not upheld, no recommendations | November 2014 |
| 201400714 | Greater Glasgow and Clyde NHS Board | complaints handling | Not upheld, no recommendations | November 2014 |
| 201400855 | Scottish Court Service | complaints handling | Upheld, recommendations | November 2014 |
| 201401023 | Midlothian Council | complaints handling | Not upheld, no recommendations | November 2014 |
| 201401184 | Scottish Prison Service | complaints handling | Upheld, recommendations | November 2014 |
| 201401348 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |
| 201401364 | West College Scotland | communication/ staff attitude/dignity/confidentiality | Some upheld, action taken by body to remedy, recommendations | November 2014 |