Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304174 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2015 |
| 201304276 | Aberdeen City Council | complaints handling (including appeals procedures) | Not upheld, no recommendations | January 2015 |
| 201304322 | Perth and Kinross Council | policy/administration | Not upheld, no recommendations | January 2015 |
| 201304417 | University of Strathclyde | academic appeal/exam results/degree classification | Not upheld, no recommendations | January 2015 |
| 201304445 | South Lanarkshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2015 |
| 201304698 | Dumfries and Galloway Council | caravan sites | Some upheld, recommendations | January 2015 |
| 201304706 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | January 2015 |
| 201304742 | Perth and Kinross Council | communication staff attitude dignity and confidentiality | Not upheld, no recommendations | January 2015 |
| 201304792 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | January 2015 |
| 201304894 | Scottish Prison Service | food | Not upheld, no recommendations | January 2015 |