Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201400045 | Kingdom Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | January 2015 |
| 201400205 | Eildon Housing Association Ltd | policy/administration | Not upheld, no recommendations | January 2015 |
| 201400350 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2015 |
| 201400518 | A Council | primary school | Some upheld, recommendations | January 2015 |
| 201400638 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | January 2015 |
| 201400666 | Borders NHS Board | admission / discharge / transfer procedures | Upheld, recommendations | January 2015 |
| 201400711 | Crown Office and Procurator Fiscal Service | policy/administration | Not upheld, no recommendations | January 2015 |
| 201400778 | Forth Valley NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | January 2015 |
| 201400922 | Orkney NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2015 |
| 201401055 | Angus Housing Association Ltd | improvements and renovation | Not upheld, no recommendations | January 2015 |