Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304451 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201304452 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201304459 | University of St Andrews | academic appeal/exam results/degree classification | Not upheld, recommendations | December 2014 |
| 201304600 | A Medical Practice in the Highland NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | December 2014 |
| 201304619 | A Dentist in the Fife NHS Board area | clinical treatment/diagnosis | Some upheld, recommendations | December 2014 |
| 201304791 | The City of Edinburgh Council | handling of application (complaints by opponents) | Some upheld, recommendations | December 2014 |
| 201305119 | Perth and Kinross Council | handling of application (complaints by opponents) | Not upheld, recommendations | December 2014 |
| 201305134 | Scottish Prison Service | work in prison | Some upheld, recommendations | December 2014 |
| 201305342 | Scottish Government Directorate for Planning and Environmental Appeals | handling of application (complaints by applicant) | Not upheld, no recommendations | December 2014 |
| 201305649 | A Dentist in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | December 2014 |