Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102903 | West Lothian Council | Repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, recommendations | July 2012 |
| 201102919 | Dumfries and Galloway Housing Partnership | Repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, action taken by body to remedy, recommendations | July 2012 |
| 201102950 | Lothian NHS Board | Appointments/Admissions (delay, cancellation, waiting lists) | Upheld, recommendations | July 2012 |
| 201102971 | South Ayrshire Council | Policy/administration | Upheld, recommendations | July 2012 |
| 201103053 | Fife Council | Complaints handling | Some upheld, recommendations | July 2012 |
| 201103140 | Scottish Ambulance Service | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | July 2012 |
| 201103141 | Greater Glasgow and Clyde NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | July 2012 |
| 201103150 | Greater Glasgow and Clyde NHS Board | Communication, staff attitude, dignity, confidentiality | Upheld, recommendations | July 2012 |
| 201103175 | University of Glasgow | Teaching and supervision | Not upheld, no recommendations | July 2012 |
| 201103247 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / Diagnosis | Not upheld, no recommendations | July 2012 |