Easter closure 

Our office will be closed Friday 3 April to Monday 6 April for the Easter break.

You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
202103259 Dumfries and Galloway NHS Board Admission / discharge / transfer procedures Upheld, recommendations February 2022
202103331 A Medical Practice in the Greater Glasgow and Clyde NHS Board area Clinical treatment / diagnosis Not upheld, no recommendations February 2022
202104233 Scottish Ambulance Service Clinical treatment / Diagnosis Not upheld, no recommendations February 2022
201903631 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Upheld, recommendations January 2022
201904243 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Upheld, recommendations January 2022
201905172 Greater Glasgow and Clyde NHS Board - Acute Services Division Complaints handling Some upheld, recommendations January 2022
201905833 A Dentist in the Lanarkshire NHS Board area Clinical treatment / Diagnosis Upheld, recommendations January 2022
201906029 A Dental Practice in the Grampian NHS Board area Clinical treatment / Diagnosis Upheld, recommendations January 2022
201907867 Fife NHS Board Clinical treatment / diagnosis Not upheld, no recommendations January 2022
201908034 Fife NHS Board Clinical treatment / diagnosis Upheld, recommendations January 2022