Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100246 | Fife Council | Complaints handling | Some upheld, recommendations | May 2012 |
| 201100281 | Glasgow City Council | Council Tax (incl Community Charge) | Not upheld, no recommendations | May 2012 |
| 201100609 | Aberdeenshire Council | sheltered housing issues/residential homes | Upheld, recommendations | May 2012 |
| 201100704 | Western Isles NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | May 2012 |
| 201100715 | Aberdeen City Council | planning committee | Not upheld, no recommendations | May 2012 |
| 201100730 | South Lanarkshire Council | applications, allocations, transfers and exchanges | Some upheld, action taken by body to remedy, no recommendations | May 2012 |
| 201100818 | Lanarkshire NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | May 2012 |
| 201100821 | Stirling Council | construction by developers/adoption of roads | Not upheld, no recommendations | May 2012 |
| 201100827 | South Ayrshire Council | adoption of land | Some upheld, action taken by body to remedy, no recommendations | May 2012 |
| 201100887 | Scottish Enterprise | complaints handling | Some upheld, recommendations | May 2012 |