Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202003946 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | January 2022 |
| 202005066 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | January 2022 |
| 202100985 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2022 |
| 202101483 | Falkirk Council | Neighbour disputes and anti-social behaviour | Not upheld, no recommendations | January 2022 |
| 202102039 | A Medical Practice in the Forth Valley NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2022 |
| 202102527 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2022 |
| 201800637 | Lothian NHS Board - Royal Edinburgh and Associated Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | December 2021 |
| 201810251 | Highland NHS Board | Appointments / Admissions (delay / cancellation / waiting lists) | Upheld, no recommendations | December 2021 |
| 201900738 | Business Stream | Incorrect billing | Not upheld, no recommendations | December 2021 |
| 201900831 | Lanarkshire NHS Board | Admission / discharge / transfer procedures | Upheld, recommendations | December 2021 |