Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100873 | Fife Council | parking | Not upheld, no recommendations | October 2012 |
| 201100925 | Aberdeenshire Council | council tax (incl community charge) | Some upheld, action taken by body to remedy, recommendations | October 2012 |
| 201100997 | The City of Edinburgh Council | complaints handling (incl social work complaints procedures) | Some upheld, recommendations | October 2012 |
| 201101281 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | October 2012 |
| 201101370 | Argyll Community Housing Association | repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, recommendations | October 2012 |
| 201101699 | Melville Housing Association Ltd | repairs and maintenance of housing stock (incl dampness and infestations) | Upheld, action taken by body to remedy, recommendations | October 2012 |
| 201101721 | The Highland Council | policy/administration | Some upheld, recommendations | October 2012 |
| 201102025 | East Renfrewshire Council | policy/administration | Not upheld, no recommendations | October 2012 |
| 201102226 | A Medical Practice in the Highland NHS Board area | clinical treatment; diagnosis | Upheld, recommendations | October 2012 |
| 201102499 | Lothian NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Some upheld, recommendations | October 2012 |