Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200043 | Scottish Prison Service | religious books, items and practices | Some upheld, action taken by body to remedy, no recommendations | September 2012 |
| 201200078 | Dumfries and Galloway Housing Partnership | complaints handling | Upheld, action taken by body to remedy, no recommendations | September 2012 |
| 201200115 | A Dentist in the Lothian NHS Board area | policy/administration | Upheld, recommendations | September 2012 |
| 201200214 | Perth and Kinross Council | rights of way and public footpaths | Not upheld, no recommendations | September 2012 |
| 201200250 | Greater Glasgow and Clyde NHS Board - Acute Services Division | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | September 2012 |
| 201200253 | NHS 24 | clinical treatment / diagnosis | Not upheld, no recommendations | September 2012 |
| 201200313 | Fife NHS Board | hotel services - food | Some upheld, no recommendations | September 2012 |
| 201200365 | Tayside NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | September 2012 |
| 201200433 | East Lothian Council | policy/administration | Some upheld, no recommendations | September 2012 |
| 201200456 | East Dunbartonshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2012 |