Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201303233 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Complaint withdrawn | February 2014 |
| 201303379 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2014 |
| 201303479 | Scottish Prison Service | complaints handling | Upheld, recommendations | February 2014 |
| 201100410 | River Clyde Homes | complaints handling | Upheld, recommendations | January 2014 |
| 201105006 | Inverclyde Council | neighbour disputes and anti-social behaviour | Upheld, recommendations | January 2014 |
| 201200200 | Perth and Kinross Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2014 |
| 201202215 | Scottish Prison Service | other | Not upheld, no recommendations | January 2014 |
| 201202537 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2014 |
| 201202740 | The Highland Council | handling of application (complaints by opponents) | Some upheld, recommendations | January 2014 |
| 201203213 | Orkney Islands Council | other | Not upheld, no recommendations | January 2014 |