Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201905502 | Dumfries and Galloway Council | communication / staff attitude | Not upheld, no recommendations | February 2021 |
| 201905584 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2021 |
| 201905821 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2021 |
| 201906914 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2021 |
| 201907203 | Scottish Water | sewer flooding - internal | Not upheld, no recommendations | February 2021 |
| 201907696 | Angus Council | child services and family support | Not upheld, no recommendations | February 2021 |
| 201908028 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2021 |
| 201908284 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2021 |
| 202000338 | The Moray Council | child services and family support | Upheld, recommendations | February 2021 |
| 202000786 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2021 |