Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202001237 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |
| 202001512 | Lothian NHS Board - Acute Division | admission / discharge / transfer procedures | Not upheld, no recommendations | January 2021 |
| 202002090 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |
| 202002252 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |
| 202002479 | Perth and Kinross Health and Social Care Partnership | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |
| 202002582 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |
| 201803447 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | December 2020 |
| 201809611 | Live Borders | Policy / administration | Upheld, recommendations | December 2020 |
| 201900063 | East Lothian Council | Repairs and maintenance | Upheld, recommendations | December 2020 |
| 201900317 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | December 2020 |