Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201900616 | University of Glasgow | Special needs - assessment and provision | Upheld, recommendations | December 2020 |
| 201900907 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2020 |
| 201901549 | East Lothian Council | Public Health & Civic Government Acts - nuisances / problems in/around buildings | Not upheld, no recommendations | December 2020 |
| 201902071 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2020 |
| 201902465 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | December 2020 |
| 201902618 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2020 |
| 201903553 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2020 |
| 201903690 | Western Isles NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2020 |
| 201903840 | Comhairle nan Eilean Siar | Child services and family support | Upheld, recommendations | December 2020 |
| 201903883 | University of Edinburgh | Policy / administration | Not upheld, no recommendations | December 2020 |