Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201705275 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 |
| 201801303 | Borders NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2020 |
| 201801784 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2020 |
| 201803472 | Fife Council | planning \ handling of application (complaints by opponents) | Some upheld, recommendations | November 2020 |
| 201803542 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 |
| 201803596 | The Robert Gordon University | special needs - assessment and provision | Some upheld, no recommendations | November 2020 |
| 201806100 | Scottish Environment Protection Agency | policy / administration | Not upheld, no recommendations | November 2020 |
| 201806450 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 |
| 201807397 | North Ayrshire Council | unauthorised developments: enforcement action/stop and discontinuation notices | Not upheld, no recommendations | November 2020 |
| 201808488 | Business Stream | incorrect billing | Not upheld, no recommendations | November 2020 |