Bank holiday closure

Our office will be closed Monday 4 May 2026 for the Early May bank holiday.

You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201808747 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2020
201808983 Grampian NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2020
201809447 Grampian NHS Board clinical treatment / diagnosis Not upheld, no recommendations November 2020
201809500 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2020
201810161 Lothian NHS Board - Acute Division clinical treatment / diagnosis Not upheld, no recommendations November 2020
201900490 Lothian NHS Board - Acute Division clinical treatment / diagnosis Not upheld, no recommendations November 2020
201900610 University of Glasgow special needs - assessment and provision Upheld, recommendations November 2020
201900612 University of Glasgow special needs - assessment and provision Some upheld, recommendations November 2020
201900777 Angus Council handling of application (complaints by opponents) Not upheld, no recommendations November 2020
201900885 Dumfries and Galloway Council child protection Upheld, recommendations November 2020