Bank holiday closure

Our office will be closed Monday 4 May 2026 for the Early May bank holiday.

You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201902987 A Medical Practice in the Lanarkshire NHS Board area lists (incl difficulty registering and removal from lists) Upheld, recommendations November 2020
201903089 Tayside NHS Board clinical treatment / diagnosis Some upheld, recommendations November 2020
201904147 Aberdeenshire Council care leavers / throughcare and aftercare Upheld, recommendations November 2020
201904207 Forth Valley NHS Board clinical treatment / diagnosis Upheld, recommendations November 2020
201904442 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations November 2020
201905223 Glasgow City Health and Social Care Partnership clinical treatment / diagnosis Not upheld, no recommendations November 2020
201905247 Scottish Government policy / administration Upheld, recommendations November 2020
201905509 Renfrewshire Council kinship care Some upheld, recommendations November 2020
201905575 Borders NHS Board clinical treatment / diagnosis Upheld, recommendations November 2020
201905636 Grampian NHS Board clinical treatment / diagnosis Not upheld, no recommendations November 2020