Bank holiday closure

Our office will be closed Monday 4 May 2026 for the Early May bank holiday.

You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201807344 Forth Valley NHS Board clinical treatment / diagnosis Some upheld, no recommendations September 2020
201807591 Heriot-Watt University academic appeal / exam results / degree classification Upheld, recommendations September 2020
201808288 Highland NHS Board adult social work services (highland nhs only) Upheld, recommendations September 2020
201809456 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations September 2020
201809522 East Dunbartonshire Council applications / allocations / transfers / exchanges Not upheld, no recommendations September 2020
201809533 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations September 2020
201809646 Fife Council policy / administration Upheld, recommendations September 2020
201809858 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations September 2020
201809991 Borders NHS Board clinical treatment / diagnosis Not upheld, no recommendations September 2020
201810640 Lothian NHS Board - Acute Division clinical treatment / diagnosis Upheld, recommendations September 2020