Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201902298 | Fife NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | September 2020 |
| 201902399 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2020 |
| 201903477 | Wave | incorrect billing | Upheld, recommendations | September 2020 |
| 201903691 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2020 |
| 201903715 | Lothian NHS Board - Acute Division | admission / discharge / transfer procedures | Some upheld, recommendations | September 2020 |
| 201903957 | South Ayrshire Council | primary school | Not upheld, no recommendations | September 2020 |
| 201903969 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2020 |
| 201904112 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2020 |
| 201904180 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | September 2020 |
| 201904312 | Scottish Natural Heritage | handling of application | Not upheld, no recommendations | September 2020 |