Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201902398 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Upheld, recommendations | July 2020 |
| 201902495 | Perth and Kinross Council | other | Upheld, recommendations | July 2020 |
| 201902551 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201902648 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2020 |
| 201902732 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201903216 | Aberdeenshire Council | continuing care | Upheld, recommendations | July 2020 |
| 201903349 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Not upheld, no recommendations | July 2020 |
| 201903474 | Dumfries and Galloway Council | home helps / concessions / grants / charges for services | Some upheld, recommendations | July 2020 |
| 201903644 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201903686 | Renfrewshire Council | repairs and maintenance | Some upheld, recommendations | July 2020 |