Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201903851 | Wheatley Housing Group Ltd | repairs and maintenance | Not upheld, no recommendations | July 2020 |
| 201903909 | Aberdeenshire Council | child services and family support | Upheld, recommendations | July 2020 |
| 201904254 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2020 |
| 201904336 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201904820 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201905268 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201905840 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201906036 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201906299 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201908081 | Scottish Courts and Tribunal Service | handling of application | Some upheld, no recommendations | July 2020 |