Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201808264 | Inverclyde Health and Social Care Partnership | continuing care | Upheld, recommendations | June 2020 |
| 201808272 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201808321 | Glasgow City Council | aids for the disabled (inc blue badges) / chronically sick & disabled acts 1970/72 | Upheld, recommendations | June 2020 |
| 201808371 | Borders NHS Board | admission / discharge / transfer procedures | Upheld, recommendations | June 2020 |
| 201808444 | Glasgow City Health and Social Care Partnership | clinical treatment / diagnosis | Upheld, no recommendations | June 2020 |
| 201808490 | South Lanarkshire Council | primary school | Not upheld, no recommendations | June 2020 |
| 201808498 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2020 |
| 201808639 | Clear Business Water | incorrect billing | Not upheld, no recommendations | June 2020 |
| 201808647 | University of the West of Scotland | academic appeal / exam results / degree classification | Not upheld, no recommendations | June 2020 |
| 201808698 | Midlothian Council | council tax | Not upheld, recommendations | June 2020 |